Privacy Policy

This Privacy Policy describes how we collect, use, store, and protect the personal information submitted by users when visiting and purchasing products on our website. The purpose of this policy is to help every user clearly understand our information processing methods and fully protect personal privacy and data security. By accessing our website, browsing product content, and placing orders, users confirm that they agree to the personal information processing rules stated in this policy.
We attach great importance to user privacy protection and strictly abide by global personal data protection standards. We only collect necessary user information for normal website operation, order processing, and service delivery. We will never arbitrarily collect irrelevant personal information, nor will we sell, rent, or disclose user personal information to third parties without user consent.
Information We Collect
We only collect basic personal information that is actively submitted by users and necessary for completing orders and after-sales services. The information we collect mainly includes the content actively filled in by users during registration, browsing consultation, and order placement.
When users place orders on the website, we will collect shipping information required for delivery, including recipient name, contact information, shipping address, and postal code. This information is only used to confirm order information, complete product packaging and delivery, ensure accurate logistics distribution, and help users successfully receive purchased products.
During order payment and settlement, we will record basic order data including order number, purchased product information, order amount, and payment status. We do not collect, store or obtain any user bank card information, payment password, or sensitive payment data. All payment processes are completed through secure third-party payment channels, and users’ payment privacy is fully protected by the payment platform.
When users send messages through the contact page for consultation and feedback, we will retain the consultation content and user contact information submitted by users to facilitate timely reply, problem solving, and follow-up service tracking.
How We Use Your Information
All user information we collect is only used for daily website operation and user service guarantee, and all usage purposes are limited to the normal service scope of the website. We use user shipping information to process orders, arrange product shipment, verify delivery information, and ensure the accuracy and efficiency of logistics distribution.
We use order information to record user purchase records, sort order data, conduct after-sales verification, support return and refund processing, and provide users with complete order follow-up services. The retention of order data can also help users query historical order records and enjoy continuous standardized shopping services.
We use user consultation information to reply to user questions, solve product and order related problems, record user feedback and suggestions, continuously optimize website product display, service process and user shopping experience, and improve overall service quality.
We will not use user personal information for irrelevant commercial promotion, unauthorized information push, or unknown data analysis. All information usage is based on the basic service needs of the website, ensuring that user information is used safely, standardized and reasonably.
Information Storage and Protection
We adopt standardized data storage and security protection measures for all collected user personal information to prevent unauthorized access, disclosure, tampering and loss of user data. User data is stored in a secure server environment with complete data encryption and access restriction mechanisms.
We strictly manage internal data access permissions. Only authorized service and operation personnel can access user information, and all information access behaviors are supervised and recorded. All staff have passed professional privacy and data security training to ensure that user privacy information is strictly kept confidential.
We will retain user personal information only for the time necessary to complete service processing and meet normal operation needs. When user information is no longer needed for service guarantee and order follow-up, we will regularly clean up and invalid data to avoid redundant retention of user information.
Information Sharing and Disclosure
We will never sell, trade, rent or transfer user personal information to any third-party commercial institutions or individuals for commercial purposes. We will not disclose user personal information to the public without the user’s explicit consent.
In order to complete normal logistics distribution and order delivery services, we will only transmit the necessary shipping information to the logistics service providers responsible for transportation. The transmitted information is limited to the content required for delivery, and no user private sensitive information will be involved. All cooperative service institutions have strict confidentiality obligations and data protection mechanisms to ensure that user information will not be leaked or misused.
User Rights
Users have the right to view, query and confirm their personal information and order information stored on our website. Users can correct and update their address information, contact information and other basic personal data at any time during the use of the website to ensure the authenticity and effectiveness of the information.
Users have the right to apply for the deletion of their personal information after the order service is fully completed and no follow-up service guarantee is needed. If users have doubts about our information processing behavior or need to adjust personal information authorization scope, they can contact us through the contact page on the website, and we will complete the processing in a timely manner according to user needs.
Third-Party Links
Our website may contain links to third-party platform pages and service channels. These external links are only for user convenience and auxiliary use. We do not control the privacy policies and content rules of third-party websites.
Users need to independently understand and recognize the privacy protection rules of third-party platforms when browsing and using third-party services. We are not responsible for the personal information collection and processing behaviors of third-party websites.
Policy Update
We reserve the right to adjust and optimize the content of this Privacy Policy according to website operation updates and service upgrades. The updated policy content will be displayed on the official website page in a timely manner. All updated terms will take effect immediately after public display. Users can check the latest privacy policy content on the website regularly to ensure a safe shopping experience.
Contact Us
If you have any questions, suggestions or demands related to personal privacy and information protection, please contact us through the Contact Us page on our official website. We will reply and solve your problems as soon as possible to protect your legitimate rights and interests.